Posted on January 24th, 2012 by
Radiology departments must define and monitor their safety metrics to measure departmental performance, identify problem areas and track improvement, while also fostering a supportive department culture, according to an article published in the February issue of the American Journal of Roentgenology. “The goal should not be regulatory compliance but rather the development of a just culture in which every employee works daily toward establishing a safe patient experience and reports problems without fear of reprisal,” wrote C. Daniel Johnson, MD, of the Mayo Clinic in Scottsdale, Ariz., and colleagues. “This culture of safety looks beyond individual errors to identify processes and systems for lasting improvement.”
CMIO, by Evan Godt, 01/23/2012
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