If you want to know what’s ailing the U.S. health care system, just ask the person next to you. Chances are, she’ll have a personal horror story to share about outlandish costs, inaccessibility of care, the regulations strangle on innovation, the battery of tests that physicians order out of fear of lawsuits, and on and on…Meredith DeZutter, from the Mayo Clinic’s Center for Innovation, pointed out that our current models of care are largely the result of the social and economic forces that shaped the attitudes of patients in the early part of the 20th century and that today’s patients live in a different world and expect very different things from their health care.

Fast Company   4/25/12

Tags: Health Policy, Innovation (Center of), Mayo Clinic's Center for Innovation, Meredith DeZutter