June 8th, 2012

Relationship-Based Care, Respecting the Sanctity of the Patient Room is the First Lesson

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When a patient enters a hospital, she enters an alien environment. “When I talk to nurses, I tell them ‘We all have busy lives taking care of many patients, but before you walk across the threshold of a patient’s room, pause, take a deep breath, let other things go, and prepare to focus on that patient’s needs,’” said White, director of nursing administration at Mayo Clinic Health System in Eau Claire, Wis. “I always reinforce the need for them to reintroduce themselves to each patient every time they enter the room.”

 

Advance for Nurses

Tags: Advance for Nurses, Mayo Clinic Health System, Mayo Clinic Health System in Eau Claire, Nursing, Patient Care

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