When Mayo Clinic leaders decided to improve how they manage the continuum of care they started with the patient population they know best—their employees…“I start with the patient because the focus is his or her care and figuring out how we can make care deliverable, usable, and accessible to the patient,” says Patricia Simmons, MD, executive medical director of health policy for the 21-hospital system

HealthLeaders Media, Marianne Aiello, 10/13/11

Tags: Health Policy