Cutting Health Care Costs Through Design
… Health care systems have begun to realize this. Leaders in the field such as the Mayo Clinic have established in-house innovation centers largely staffed with designers adept at identifying inefficient and ineffective processes and procedures and developing much lower-cost ways of accomplishing the desired ends. Over the last few years, the Mayo Clinic has sponsored an annual "Transform" symposium that brings together health care designers and medical personnel from all over the world to share their innovations and experiences, and the results are extraordinary.
Huffington Post, by Thomas Fisher, 11/20/11
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