The decisions that impact your health care and pocketbook are so important, but many times, those decisions are not simple ones. The health care industry is complicated. The bills can be overwhelming and so can the process of understanding how those bills or claims are handled…Mayo Clinic Health System Eau Claire processes 1.3 million claims every year from its 13 sites in western Wisconsin. Mayo bills to 2,600 insurance companies. Once you file a claim, there are two universal codes Mayo uses as it communicates with insurance companies. "When you look at procedure and services, there are over 8,000 different codes that we need to translate that service into. The reason for the exam or diagnosis, there are over 11,000 (codes)," said Lisa Dachel, the business services director at Mayo Clinic Health System Eau Claire.
WQOW Eau Claire by Jerry Gallagher