We thought it was especially important and timely for Jeff Bolton, Mayo Clinic’s chief administrative officer, to attribute Mayo’s 2018 financial success to the clinic’s staff. Through the installation of and transition to EPIC, mixed in with efforts to innovate in both practices and staffing, 2018 was a trying year for most clinic employees. If not for their dedication and positivity, it could have been a disheartening year. But Bolton was correct when he said Mayo employees rolled with the punches and kept focused on the job at hand: patient care.
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Contact: Duska Anastasijevic