Items Tagged ‘satisfaction gap’

February 4, 2013

What does Rochester need to offer to become a global destination?

By Logan Lafferty Logan Lafferty (@loganlafferty)

Mayo Clinic’s own market research shows there is something missing, a ‘satisfaction gap,’ before Rochester can become a global medical destination…In 2009, Mayo employee Bobby Davis, 38, and his girlfriend moved to Rochester from Phoenix after he landed a dream job as a user interface designer for web and mobile devices. “We had heard some […]

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Tags: appeal, global medical destination, market research, MPR, satisfaction gap

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